Effective Date: 12.16.24
At GXPressure, we want you to love your purchase. If you’re not completely satisfied, we’re here to help with a hassle-free return process.
1. Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Items must be unworn, unwashed, and in their original condition with tags still attached.
- Items marked as final sale or purchased with gift cards are not eligible for returns.
2. How to Initiate a Return
To initiate a return:
- Visit our Contact Us page and submit your return request.
- Include your order number and details of the item(s) you wish to return.
- Once approved, you will receive return instructions via email, including the return shipping address.
3. Refund Process
- Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect your return.
- Shipping fees are non-refundable.
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service to ensure your return is received.
5. Exchanges
We do not offer direct exchanges. If you need a different size or style, please return the original item for a refund and place a new order.
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery through our Contact Us page. We will resolve the issue as quickly as possible at no additional cost.
Contact Us
For any questions about your return, please visit our Contact Us page for assistance.
